Privacy Policy

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Payment information (processed securely through third-party providers)

Network & Usage Information

When you connect to our Wi-Fi services, we may collect:

• Device information (such as MAC address, device type, browser type)

• Connection timestamps and session duration

• Basic usage data (such as bandwidth consumption)

We do not monitor or store the content of your internet activity.

2. How We Use Your Information

We use your information to:

• Provide and maintain Wi-Fi services

• Process payments and manage accounts

• Improve network performance and reliability

• Communicate with you regarding support or service updates

• Ensure security and prevent misuse of our network

3. Sharing of Information

We do not sell your personal information.

We may share information with:

• Trusted service providers (such as payment processors like Stripe)

• Legal authorities when required by law

• Partners necessary to deliver services (such as network infrastructure providers)

4. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic

• Support marketing efforts

You can disable cookies through your browser settings.

6. Third-Party Services

Our services may integrate with third-party platforms (such as payment gateways or network authentication portals). These providers have their own privacy policies, and we encourage you to review them.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of certain communications

To make a request, contact us at:
📧 support@stratuswifi.com

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Stratus Wi-Fi
📧 support@stratuswifi.com
🌐 www.stratuswifi.com